Testimonial from Leigh regarding his Sanden Hot Water Heat Pump System

I recently had a Sanden heat pump hot water system installed, and I am very satisfied! I recommend it to anyone installing a new system. It’s extremely well engineered with quality materials.

From initial enquiry to final installation the staff at Sackett were so friendly and helpful and the whole project ran like clockwork.

A special thank you to Carl and Ben who installed the unit they were quick, knew exactly what to do and neat.

Leigh Matthews



Testimonial from Terry regarding his Sanden Hot Water Heat Pump System

Thank you so much for organising and installing the Sanden Heat Pump Hot Water System last Friday in my Parents home in Lenah Valley.  Please pass my thanks to the Sackett Services team especially Cathy, Karen, Carl and Ben.  You are truly a professional team answering whatever questions I had.

I’ve been using the Current Cost to monitor our energy usage, it was frustrating seeing the amount of electricity we were chewing up just heating Hot Water with the Conventional Electric one, something like 20 kwh per DAY just to keep it boiling away. After installing the Sanden Heat Pump the numbers dropped down dramatically as promised to about 5 kWh per day.  LOVE IT!!!!.  About $5 saving per day.

I now understand why the Sanden Heat Pump is so popular and are glad that I’ve waited for it to arrive in.

My parents house is now a Zero Emission household with the Solar Panels, Daikin Heat Pump for Home Heating and the Sanden Heat Pump for Hot Water System.  Thank you again for being part of our Success Story.

You are most welcome to add me to the Testimonials page on your website.  As I am more than happy to recommend your services.

Terry, Lenah Valley


Testimonial from Roberto regarding his Sanden Hot Water Heat Pump System

I installed a Sanden Heat Pump hot water unit purchased from Sackett Services last year in early November. I have attached to the circuit a wattage meter to monitor the power consumed by the system. I can happily report that the system is running on 1/4 of the power the old mains pressure hot water cylinder it replaced. The old system consumed 100 kilo watts per week, while the Sanden consistently runs at 24 kilo watts per week, exactly as promised in the brochure. I have also been impressed how quiet the heat pump runs.

Thanks Mick for the support and recommending the Sanden, I am most impressed.

Roberto, Lenah Valley


Testimonial from George & Christine regarding their Sanden Hot Water Heat Pump System

Hi Michael,

What a busy couple of days we’ve had with the installation of our heat pump hot water system and our new heat pump!!!!!!!

George and I were MOST impressed with our hard working team of Ben, Josh and Carl!!!  They were very friendly and efficiently went about their job.  They consulted us and also answered our questions clearly AND PATIENTLY.

Please pass on our thanks to the team.

We will be recommending Sacketts to our friends and workmates who are looking for the products and services you specialise in.

Much appreciated,

Christine & George


Testimonial from Justin and Suzie Benson regarding their Sanden Hot Water Heat Pump System

A quick email to express how happy I am with the Sanden Hot water system.

I installed it Thursday, once powered up and the air bled from the system the hot water pipe from the heat pump warmed up within minutes.  Approx.’ 10 minutes later we had hot water from the tap.

The install was completed late in the day at 3.30pm and by 6.30pm we had enough hot water to shower three children separately and myself. On powering up the unit I had to take a double check to make sure it had started, that’s how quiet the outdoor unit is.  Amazing is all I can say, I mean after all the years I worked on heat pumps the only other ones quieter I came across were the ones not operating.

Since starting up the system I have noticed the heat pump unit spends more time off than on and we have plenty of hot water, can’t wait to see the difference in the power bill.  This is a great product considering we have a house hold of six. My initial thoughts are I am extremely happy I went for this system over a solar hot water system as our majority of hot water is being used in the evening and as such a solar system would be relying on the electric backup heater to reheat the top up water of a night time.

Once again Thanks Michael for great service.


Testimonial from Greg Watt regarding his Sanden Hot Water Heat Pump System

What was the reason you had a new hot water system installed?

“Because of rising energy costs, we sold the old system (5 years old). Previous quarter energy bill was $975.00.  This reduced to $734.00 for the next quarter.  As an aircraft engineer for the last 50 years, I could not fault the installation and professionalism of the electrician and plumber.”

Would you like to nominate an outstanding staff member? “ All staff and contractors could not do enough.”