Recently we had the good fortune to connect with Michael Sackett. We contacted Michael following a personal recommendation from a friend who had used Sackett Services in the past for heating and electrical work. We had recently purchased a house in Rose Bay and the existing heating was inadequate. The design of the house did not lend itself to a simple heating/cooling solution.
Following initial contact Michael visited us within a couple of days. We were very impressed with his comprehensive knowledge and enthusiasm to find the best possible solution to meet our needs. Following detailed discussions, Michael recommended an underfloor ducted system. We accepted his recommendation and shortly after he designed and quoted for a specific system to heat and cool our house. We were impressed with the design, cost and capacity of the system and decided to proceed with installation.
In our case installation was complex and involved a number of trades including a builder, plumber, electrician and a highly experienced installer and ducting fabricator. The installation process proceeded seamlessly, coordinated by Sackett Services Project Manager who provided regular, informative and timely updates. Michael also stayed in touch to ensure we were informed and happy with progress.
The whole process was stress free and we were mighty impressed with the attitude and knowledge of all involved. We have not previously experienced such quality of workmanship in a highly motivated and professional team. We are absolutely delighted with the outcome and have no hesitation in providing the highest possible recommendation for Michael, his team and Sackett Services.